BPOs News

The prospect of India losing the BPO crown might seem unlikely. But increasing diversity and specialism within the sector will mean that outsourcing to India may no longer be the default choice for some types of work like customer service.

Markets regulator Sebi has invited bids from BPOs and call centres to set-up helpline service, where agents will attend investor calls on issues related to IPOs and commodity derivatives.  

Government will soon finalise a policy providing incentives to companies for setting up BPOs in small towns of the country, Telecom Minister Ravi Shankar Prasad said here Saturday.

Government is in the final stages of formulating guidelines for setting up BPOs in small towns and cities in states like Uttar Pradesh, Bihar and Odisha.