Consumer Protection Rules 2020 News

District commissions will have jurisdiction to entertain complaints where the value of the goods or services paid does not exceed Rs 50 lakh The State commissions, however, can look onto complaints in the range of Rs 50 lakh- Rs two crores

E-tailers have to display total price of goods and services with break-up of charges. Expiry date and country of origin of goods offered have to be mentioned. E-tailers not allowed to manipulate the price to gain unreasonable profit and discriminate between consumers of the same class.