National Consumer Helpline News
Khare emphasised that the digital age requires adaptive legal and digital mechanisms and underlined the significance of initiatives like the Right to Repair Portal, e-Jagriti, and strengthening of National Consumer Helpline.
On Tuesday, the Parliament was informed that the CCPA imposed penalties of Rs 61.60 lakh on 19 coaching institutes and issued notices to 45 coaching centres for misleading advertisements.
The National Consumer Helpline (NCH), administered by the Department of Consumer Affairs, has emerged as a single point of access to consumers across the country for their grievance redressal at a pre-litigation stage.
The draft quality control order (QCO) will be placed for public consultation for submitting comments within a prescribed time frame.
Homebuyers have filed 400 complaints against the company through the National Consumer Helpline of the ministry. These complaints have been forwarded to concerned departments/ ministries for redressal, he said.
Union minister Ram Vilas Paswan on Sunday announced setting up of a national consumer helpline for the northeast region.
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