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In a major step to curb the misuse of URLs (uniform resource locators) in messages, the Telecom Regulatory Authority of India (TRAI) had issued a directive on August 20, and then extended it till September 30.
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To curb the menace of spam calls, TRAI has directed telecom operators to disconnect and blacklist entities using bulk connections for spam calls, including robocalls and pre-recorded calls.
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It was decided that for effective handling of Unsolicited Commercial Communication (UCC)and also the financial frauds being done through misuse of telecom resources,a web/ mobile application and SMS based system shall be developed for redressal mechanism. This will enable telecom subscribers to lodge their complaints related to matters involving UCC.
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